While running a business, there may be several tasks and processes that you would need to complete to ensure smooth proceedings. While some tasks are better managed alone such as those that involve your core competencies, there are other peripheral tasks that you can just outsource to virtual office assistants.
Virtual office assistants are professionals who work for you without being physically present at your office and deliver their services online. They provide a range of services depending on their area of expertise. You name the task, and there will be a virtual assistant with expertise in the same. Be it calling up clients for follow-up, proofreading of important business or legal documents or even project management, virtual office assistants can deliver efficient services on all spheres. They are like helpful partners who are there at your disposal to share your workload and lend a helping hand.
Here are some tasks that you can outsource to virtual office assistants.
1. Data Encoding
Data is the foundation of all businesses. Thus, it needs to be processed and stored well by encoding it. However, data encoding is a monotonous and time consuming task and often it happens that you are not able to devote quality time to other important business processes. Virtual assistants process the data encoding tasks efficiently and saves you a lot of time that you can further utilize to formulate powerful marketing strategies.
2. Follow-Up Calls
Virtual assistants can be delegated calling tasks where they would make follow-up calls ton clients and suppliers to promote your business proceedings. They can introduce your latest products and services and place orders to suppliers. In fact, you can also ask your virtual assistants to maintain your contacts list and keep it up to date.
3. Website Chat
Many websites provide the option of online chat in order to address customer enquirers and concerns. However, that requires a professional ton be online and talk to the visitors. You can assign this task to your virtual assistants. They can perform support services, handle customer queries and collect feedback that would further help to improve your business processes.
4. Personal Schedule Management
Often business owners are so busy with their jobs, they don't have time to keep a check on their appointments, meetings, travel details etc. Virtual assistants can take care of all this and fix up appointments and meeting for you. They can even book tickets for your travel and make further accommodation arrangements.
5. Market Research
For any business to succeed, it is important that it has in depth knowledge of the industry it belongs to. It needs to be familiar with the needs and requirements of its niche audiences and the prevalent industry trends. Virtual assistants can conduct effective market research and provide your with crucial details about the same.
6. Presentation Preparation
Virtual assistants can help you prepare presentation slide and spreadsheets. You can just provide them with the facts and figures and the basic content that would go inside the presentation. And they will help you with its placement and presentation.
7. Data Transcribing
You can involve your virtual assistants in important business meetings and they can draft the minutes of the same, something that is an otherwise tedious job.
8. Proofreading & Editing
You may write industry relevant articles containing all the technicalities of your business. However, if you feel it lacks some aesthetic sense, you can hire virtual assistants to proofread them and edit them to beautify the language.
9. Content Writing
Virtual assistants can write articles, blog posts and press releases for your business. This can be further used to effective search engine optimization of your website.
Maneet Puri is the director of LeXolution IT Services, a reputed IT outsourcing firm located in India. His company provides a range of business support and administrative support services like virtual assistance, web data extraction and data entry outsourcing.